International Delivery Rate (Exclude Destination Custom Duties)

International Delivery usually takes 14-21 business days to arrive depending on the destination and customs processing. 

*All Asia Countries include: United Arab Emirates , Afghanistan , Armenia , Azerbaijan , Bangladesh , Bahrain , Brunei , Bhutan , China , Cyprus , Georgia , Indonesia , Israel , India , Iraq , Iran , Jordan , Japan , Kyrgyzstan , Cambodia , North Korea , South Korea , Kuwait , Kazakhstan , Laos , Lebanon , Sri Lanka , Myanmar [Burma] , Mongolia , Macau , Maldives , Malaysia , Nepal , Oman , Philippines , Pakistan , Palestinian Territories , Qatar , Saudi Arabia , Singapore , Syria , Thailand , Tajikistan , East Timor , Turkmenistan , Turkey , Taiwan , Uzbekistan , Vietnam , Yemen

*All European Countries include: Andorra , Albania , Austria , Åland Islands , Bosnia and Herzegovina , Belgium , Bulgaria , Belarus , Switzerland , Czech Republic , Germany , Denmark , Estonia , Spain , Finland , Faroe Islands , France , United Kingdom , Guernsey , Gibraltar , Greece , Croatia , Hungary , Ireland , Isle of Man , Iceland , Italy , Jersey , Liechtenstein , Lithuania , Luxembourg , Latvia , Monaco , Moldova , Montenegro , Macedonia [FYROM] , Malta , Netherlands , Norway , Poland , Portugal , Romania , Serbia , Russia , Sweden , Slovenia , Svalbard and Jan Mayen , Slovakia , San Marino , Ukraine , Vatican City

*All America Countries include: Antigua and Barbuda , Anguilla , Netherlands Antilles , Argentina , Aruba , Barbados , Saint Barthélemy , Bermuda , Bolivia , Brazil , Bahamas , Belize , Canada , Chile , Colombia , Costa Rica , Cuba , Dominica , Dominican Republic , Ecuador , Falkland Islands [Islas Malvinas] , Grenada , French Guiana , Greenland , Guadeloupe , South Georgia and the South Sandwich Islands , Guatemala , Guyana , Honduras , Haiti , Jamaica , Saint Kitts and Nevis , Cayman Islands , Saint Lucia , Saint Martin , Martinique , Montserrat , Mexico , Nicaragua , Panama , Peru , Saint Pierre and Miquelon , Puerto Rico , Paraguay , Suriname , El Salvador , Turks and Caicos Islands , Trinidad and Tobago , U.S. Outlying Islands , United States , Uruguay , Saint Vincent and the Grenadines , Venezuela , British Virgin Islands , U.S. Virgin Islands

*Excluding some areas. For example, some areas in the United States cannot be delivered. For details, please contact customer service hotline.

*US, Canada, all European countries and all Asian countries must provide import license before parcel dispatch. If buyer cannot provide any import license which affect the parcel cannot be imported,  all fees are non refundable. For details, please contact customer service hotline.

Delivery General Guide

• A Signature is “always” required on delivery. If customers are not going to be at your residential, Le Bon International can arrange to delivery to your commercial address.
• If the customer is not available to accept delivery at the nominated delivery time or refused to sign for the delivery. Le Bon International has the right to refuse to deliver the parcel and charge an additional delivery fee for the next delivery.
• If your parcel clearly shows signs of damage or leakage at the time of delivery. It should not be accepted and please return the goods to us.
• If customers require any special services for your items, please include a note with your order so that we can accommodate you.
• It is the responsibility of the customer to notify Le Bon International immediately of any change to their delivery address.
• Delivery service will be suspended when typhoon signal No.8 or above or a red rain warning or a black rain warning is hoisted. In this event, customers will be contacted to re-schedule delivery time.

International Delivery General Guide

• Le Bon International ship internationally to most countries via DHL or other international courier companies. However, we are welcomed customers to suggest or provide other carriers for delivery.
• International orders usually take two to three (2-3) weeks to arrive depending on the destination and customs processing. As we will try our best to ensure the packages are delivered in a timely manner, but shipping times may vary depending on the destination. We have no control how long it will take to arrive and no control over whether or not your package is delayed in your country’s customs office. By placing an order with us, you accept the risk that your package may be delayed during shipment for these reasons
• Your shipping options and the cost will be outlined at the time of checkout. Shipping costs will be calculated in accordance with the total weight of your order. You may track your order via the DHL or other international carrier companies’ website after your order has shipped. Upon shipping, you will receive a confirmation email with the details of your order.
• Orders shipped outside of Hong Kong, are subject to regular customs duties and fees levied by the destination country. Le Bon International is not responsible for any charges that are incurred from destination countries’ custom. Any additional charges for customs clearance are considered outside of our control and Le Bon International cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.
• Le Bon International has no control on DHL service or other international courier companies. If the delivery driver leaves your order in a safe place or with a neighbour. Please note the parcel will not be insured against loss or damage and Le Bon International will not take any responsibility for this issue.
• If you still have not received your purchase after Twenty-One (21) business days, please notify info@leboninternational.com and include your order date and Transaction ID.
• If buyer do not have any import license, Le Bon International is not taking any responsibility for any returns and other circumstances.
• All international orders are non-refundable and cannot be exchanged.

*We may revise the above terms and conditions without prior notice. If any dispute arises, the company's determination shall be final.